Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

Contact details: Name, phone number, email address, physical address.
Booking information: Travel dates, destinations, passenger details.
Payment details: Credit/debit card information (processed securely through third-party providers – we do not store full card details).
Website use: Information about your device, browser, and interactions with our website (via cookies or analytics tools).

2. How We Use Your Information

We use your personal information for purposes including:

To process bookings and payments.
To communicate with you regarding your reservations or enquiries.
To provide safe and reliable transport and travel services.
To improve our website, services, and customer experience.
To meet legal, regulatory, and safety obligations.

3. Sharing Your Information

We respect your privacy and will never sell your personal information. We may share your information only with:
Service providers (e.g., payment processors, booking platforms, or accommodation partners) as necessary to complete your booking.
Legal authorities if required by law, court order, or to ensure safety.

4. Data Storage & Security

Your information is stored securely and only accessed by authorized staff.
We take reasonable steps to protect your data from loss, misuse, or unauthorized access.
While we strive to protect your information, we cannot guarantee complete security of data transmitted over the internet.

5. Cookies & Website Analytics

Our website may use cookies and analytics tools to understand how visitors use our site and o improve functionality.
You can adjust your browser settings to refuse cookies, though some features may not work correctly.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your information (subject to legal or operational requirements).To make a request, please contact us at the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:Scenic Drive Queenstown Ltd